Two Restaurants in a Pandemic: A Case Study

Two family-owned restaurants in a state that is on lock down: they are only allowed to sell carry-out and delivery. Statistically, both should be failing, but one isn’t. In fact, one of these restaurants is doing more business than I’ve seen them do in the...

Getting Fired is the Best Career Move I Ever Made

“Hey Michelle. I’m really sorry to call you on the weekend while you’re at your other job, but the owner is making me do this now…“I’m sorry, but you don’t need to come in Monday.” My manager’s voice was quavering, like she was going to burst into tears at any...